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Course X: CMII Awareness
(4 hour; Rev W')
Course Abstract
This course was designed to introduce the potential benefits of CMII to top management. It is a 2 hour presentation but the discussions often extend the session to 4 hours.
An organization that cannot accommodate change and keep requirements clear, concise and valid has no choice but to operate in the corrective action. Once mired in corrective action, there is too much fire-fighting to make real improvements.
To ensure survival, organizations must get lean and mean. To get lean is to transition out of the corrective action mode. To get mean is to ramp up the rate of real improvements. Attendees learn how to do both.
Course Outline
A. CM Process Reengineering Timeline
B. The CMII Model
C. Role of CM in Running a Business
D. Corrective Action & Intervention Resources
E. Process Improvement; First Steps
F. The "V" Model for Development
G.. Automation, Implementation and ROI
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