| ICM Mission Statement |
ICM's mission is to be recognized as the most progressive enterprise in leading organizations out of the corrective action mode and enable them to ramp up the rate of real improvements through utilization of the internationally accepted CMII methodology.
CMII is the path to integrated process excellence.
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| Driving Force Behind CMII |
| The business process improvements now known as CMII were driven by ongoing quality, schedule and cost problems during the 1970's. To get the product right begins with getting the requirements right. |
| The First Breakthrough |
| Learning that the problems go away when (1) requirements are clear, concise and valid and (2) records and data are accurate. |
| The Second Breakthrough |
| Learning it is impossible to maintain clear, concise and valid requirements and keep records and data accurate if the change process is slow and cumbersome. |
| The Third Breakthrough |
| Learning that a change process cannot be fast and efficient if the information being changed is not properly identified, structured, linked and owned. |
| The Underlying Solution |
| Continuous improvement in ability to "change faster and document better." CMII evolved into a methodogy for accommodating change and keeping (1) requirements clear, concise and valid, and (2) records and data accurate. |
| Another Discovery |
| Organizations without this ability have no choice but to operate in the corrective action mode and spend a high ratio of their resources on intervention. |
| Results of ICM Surveys and Workshops |
(1) No organization is immune. Most do operate in this mode.
(2) Most are not aware because it is something they do not measure.
(3) Resources spent on intervention range from 40% to more than 60%.
(4) Cost of quality measurements capture only a fraction of the total costs.
NOTE: Over 6,500 professionals from over 800 organizations in over 35 countries have completed the 12-day CMII training and certification program. |
| CMII Relative to Traditional CM |
CMII is a highly advanced version of Configuration Management (or CM). With CMII, the traditional identification, change control, status accounting and audit functions are transformed
into a robust process that can accommodate change, keep requirements clear, concise and
valid, and ensure that work products conform to requirements in every case. CMII provides
the how-to for achieving integrated process excellence.
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The Path To Integrated Process Excellence
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