The CMII Book can now be downloaded as an e-book See CMII Book
Online Course CMII-01 Evaluations
  • "The first course was excellent so I signed up for the second one."
  • "Superb, especially since this was your first outing."
  • "Hands down – some of the best material I have read."
  • "The course material was excellent as a refresher . . I have revised my CM plan to reflect the CMII outlook."
  • "Clear, concise and valid."
Services Provided by ICM
Training All facets of configuration management and infrastructure for process improvement
Consulting Includes facilitating, coaching, mentoring and monitoring
Assessments Assess strengths and weaknesses of CM practices and process infrastructure
Certifications Individual and company
Awareness Executive level briefings
Conferences With emphasis on CM, process infrastructure and enabling software tools
R2 Initiative Member of the R2 Initiative wherein members share and support each other
Configuration Management
Configuration management (CM) serves to ensure that configurations conform to their requirements.

Configuration management was introduced in the 1960s to resolve the inability of defense contractors to build a 2nd unit identical to the 1st. Designs for the 2nd unit did not accurately represent the 1st unit.

The ongoing flow of deviations and waivers prove that the integrity of design definition continues to be an issue. The needed solution is bigger than configuration management.

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CMII Process
The CMII crusade (to change faster and document better) began over 20 years ago. The focus was to eliminate industry-wide quality, schedule and cost problems caused by poorly defined requirements and a cumbersome change process.

CMII provides the ability to accommodate change and keep requirements clear, concise and valid. Consistent conformance and continuous improvement are by-products. Risk is minimized. Lean is built in.

CMII is the path to integrated process excellence.

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Configuration Management Training
Our configuration management training and certification program is based on the CMII model, which is accepted worldwide as the best industry practice.

Our courses are currently taught in English, German and French. Over 7,000 professionals in over 850 organizations in over 35 countries have completed our 12-day training and certification program.

There is a strong demand for CMII-trained professionals. Many government contracts require contractors to have such skills.

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Requirements Management
Requirements management serves to ensure that documented requirements are clear, concise and valid.

Each document is a requirement to its user. Each document is identified by type, number and revision and is co-owned by its assigned creator (author) and a designated user. The creator is one who best understands the higher-level requirements.

Requirements management is most effective when each document is co-owned by its creator and one or more designated users.

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Change Management
Change management is a closed-loop process for releasing new information and upgrading existing information.

A fast and efficient change process is a prerequisite for releasing new information quickly and for keeping existing information clear, concise and valid. To be fast and efficient, the information being changed must be properly identified, structured, linked and owned.

The change management process is most effective when it is standardized across the organization and shared by all parties.
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Release Management
Release management serves to ensure that documented requirements are authorized and released prior to use.

With CMII, a document must be validated before it can be released and it must be released before it can be used. Once used, the results must conform to the requirements.

Effectivities specify when newly released documents are to be used. Release management is driven by change effectivities.

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Data Management
Data management serves to ensure that data bases are accurate and deliverable data is secure.

There is a correlation between data accuracy and employee effectiveness. Employee effectiveness improves as data integrity improves. The relationship is exponential when data sets are used in-series.

Data accuracy of 100% is the proper goal. An effective data management process is essential.

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Records Management
Records management serves to provide traceability of completed work and proof that the results did conform to the requirements.

Forms used to authorize and control work make excellent records. The forms reference the documented requirements to be achieved and remain open until the work is satisfactorily completed.

Records management is responsible for ensuring that the required traceability is being achieved and that the appropriate records are available when needed.

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Document & Library Management
Document and library control serve to protect proprietary information and other knowledge assets and prevent unauthorized changes.

The primary responsibility of document and library control is to manage released documents and software artifacts. Additional responsibilities may include management of technical books and magazines.

The first responsibility of document and library control is to protect the master copies. Document and library control are an important part of the overall configuration management process.
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Enabling PLM, CM & SCM Software Tools
PLM, CM and SCM are acronyms for software tools used to enhance the overall configuration management process.

PLM is product lifecycle management. CM is configuration management. SCM is software configuration management. Although the names differ, their functionality is very similar.

The capability of such tools has become increasingly robust since assessments against the CMII model were initiated in the year 2000.

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Quality Assurance
The primary role of quality assurance is validation and verification. Validation serves to ensure that the requirements are right. Verification serves to confirm that work products conform to their requirements.

Most organizations use the ISO 9000 International Quality Standards as their guide to quality control and quality assurance. It defines what an organization's quality management system should be.

Quality assurance per ISO 9000 would be much better if the 19 processes for transforming inputs into outputs included a change process.
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Project Management
Project management is a four step (PLAN, DO, STUDY, ACT) closed-loop cycle for managing projects.

Project management begins with a work breakdown structure (WBS) that is extended into a critical path network of work packages that, in turn, are extended into finite schedules and work loads.

Project management is actually two cycles, not one. A requirements management cycle coexists with a physical item cycle. The requirements must lead and the physical items must conform.

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CMII
CMII provides a business process infrastructure that enables Project Management and Quality Assurance to perform their tasks reliably and efficiently.

The CMII infrastructure is achieved by integrating all configuration management-related elements into one cohesive unit, as needed to accommodate change and keep requirements clear, concise and valid.

The CMII infrastructure is a major step in the path to integrated process excellence. It provides the foundation.

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The Path To Integrated Process Excellence